This keeps freezing on me

KaciC7
Participant

This keeps freezing on me

I have had a terrible time today. Nothing saves the first time or it takes a bit to actually refresh

1 REPLY 1
Frankie_P
Moderator

Hi @KaciC7 

 

Thank you for bringing this to our attention! I apologize this is the experience you've had with your email campaign. Although I was unable to replicate this same experience, we do want to make sure you're assisted. Are you receiving any error messages? Is this happening when working in a different browser or a private/incognito window? We have seen cases where there may be problematic coding from copying and reusing a Legacy Email campaign over a long period of time. In these cases we suggest creating a brand new email campaign. Are you seeing this same freezing in our updated editor?


Frankie.P
Community & Social Media Support

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