The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

This won't work!!!


This won't work!!!

Why won't my auto email send to new web subscribers.... I moved over from and like your platform, but can't get any of the auto campaigns to work and now can help me. UGGG


Re: This won't work!!!

Hi @KurtisK77 


I can see you also reached out to our chat support about this, and would like to share our answer here in the community as well. After taking a look at you account we were able to see your campaign is actually a Welcome Email. I apologize Welcome Emails only get sent out to new contacts that sign-up through a sign-up form. In your case we would suggest recreating this email in Automated Email Series instead. This type of Autoresponder will allow your email to be sent whether contacts are added manually in your account or through a sign-up form.

Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More