Thumbnail Previews for Campaigns are Gone 11/2022

DashDesigns
Participant

The Thumbnail Previews for Campaigns have been replaced with generic email icons which are useless. This has occurred sometime in late November of 2022. I rely on these thumbnails to identify campaigns I want to copy and use as the starting point for new campaigns. Please bring the Thumbnail Previews for Campaigns back! Thanks.

1 REPLY 1
William_A
Moderator

Hello @DashDesigns ,

We apologize for any inconvenience caused from the thumbnails of your campaigns not displaying. Thumbnail images are temporarily unavailable as we update the system that generates thumbnails , but there is no impact on campaign functionality. Clicking the thumbnail will still allow the user to see the preview, but will not generate the thumbnail. In the meantime we will reach out to this thread when we have any further updates to share.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Support Tips

    Social Media

    "There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will

    See Article
  • Avatar

    Support Tips

    Call-To-Action Links

    "Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin

    See Article
  • Avatar

    Support Tips

    Welcome Your Audience

    "Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick

    See Article