Tickets for events

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Member

Tickets for events

I have an event coming up where people go on and purchase tickets through constant contact. Well some people decide later on to go on a buy more tickets and it won't let them use their same email again. How do I turn this feature off? I need to allow guest to use there email more then one time.  

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Employee

Re: Tickets for events

Hello @KellyW645,

 

Thank you for reaching out to us about this limitation within Events. There is not currently a way for someone to re-register additional guests with the same email address. You can always cancel their registration so that they can re-register, but it's usually easier for them to register again with a different email address. However, we have big changes coming to the event tool so keep an eye out for that! 

If there's anything else that we can help with in the meantime, please let us know.


Amber_L
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