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Trigger Action on Email Automation with Multiple Date and Time

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Trigger Action on Email Automation with Multiple Date and Time

Hi there, I have an urgent query.
I opened a Webinar which will start from 20th April 2020. To get the access of Webinar people needs to Fill Out a Form on my Website. After Subscribing, I want them to get an Email Template instantly.
Also, I need the system to send a reminder email one day before the Webinar and then another 1 hour before the webinar. Is it possible to do this?

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Re: Trigger Action on Email Automation with Multiple Date and Time

Hi @AntonioM017 

 

Are your registrants automatically being added into a contact list in your account? If so you can create an automated campaign so these addresses instantly receive an email as soon as they're added into your list. However for these reminder emails, I apologize at this time our system does not have the ability to trigger reminder emails based on a custom date. As a workaround I would recommend creating two regular email campaigns. Through our schedule for later feature one campaign can be scheduled to send the day before and the second to send an hour before the webinar.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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1 REPLY 1
Highlighted
Moderator

Re: Trigger Action on Email Automation with Multiple Date and Time

Hi @AntonioM017 

 

Are your registrants automatically being added into a contact list in your account? If so you can create an automated campaign so these addresses instantly receive an email as soon as they're added into your list. However for these reminder emails, I apologize at this time our system does not have the ability to trigger reminder emails based on a custom date. As a workaround I would recommend creating two regular email campaigns. Through our schedule for later feature one campaign can be scheduled to send the day before and the second to send an hour before the webinar.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

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