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Trying to change email billing address

MadelineG31
Participant
‎05-28-2019 09:52 AM
‎05-28-2019 09:52 AM

Trying to change email billing address

I keep getting an error when I try to change the email billing address. It says "Request Entity Too Large". How do I just change the email address for billing?

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Frankie_P
Moderator
Moderator
‎05-28-2019 06:09 PM
‎05-28-2019 06:09 PM

Hi @MadelineG31 

 

Thank you for reaching out to the Community! I apologize you are receiving this error message. Are you seeing this when trying to update the billing contact on file in a different browser or a private/incognito window? We have seen cases where this error message means that your Constant Contact cookies have built up. Clearing these cookies can vary depending on the internet browser, but is the next step we would suggest. Did clearing the cookies in your browser help?


Frankie.P
Community & Social Media Support

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