Trying to get some help with WePay linking to Constant Contact

[IS-ASCE]

I'm getting the message "We were unable to process your credit card payment." from a test event I created to see if the linking to our WePay account worked.  I contacted WePay customer support and they said it was a Constant Contact problem.  Any help would be greatly appreciated.

[William_A]

Hello @IS-ASCE ,

This error typically occurs when there's an issue between WePay's API and ours. It can typically be resolved by unlinking and then re-linking the WePay account you wish to use, or adding a wholly different one. Otherwise the only other option would be to change the available payment method (i.e. using PayPal or in-person payments) for the event registration.