Trying to login through app

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user546609
Regular Participant

Trying to login through app

Usually when I login to constant contact through the regular desktop website, I login through google/gmail - on the app, there is no option for that nor do I have an official “username and password” to use to login since I registered with my google/gmail account. How to fix?

1 ACCEPTED SOLUTION
Edgar_r
Employee

Hello @user546609 , at this time the mobile app does not allow social log in. But there is a way to access your account through the mobile app. This will require you to create a new user while logged in through the desktop. You will have a username and password that will be accepted by the mobile app. You will want to select the account manager role in order to have the most access to the account. 


Edgar R.
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

3 REPLIES 3
Edgar_r
Employee

Hello @user546609 , at this time the mobile app does not allow social log in. But there is a way to access your account through the mobile app. This will require you to create a new user while logged in through the desktop. You will have a username and password that will be accepted by the mobile app. You will want to select the account manager role in order to have the most access to the account. 


Edgar R.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

user546609
Regular Participant

that worked! thank you !

Hi @user546609 

 

Thanks for giving us this update! We're happy to hear the information we've shared helped. Please let us know if there is anything else we can assist with in the meantime. 


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.