Hello @ChrisG1011 ,
I think you may have signed up for an account with us by mistake. We're an online marketing company - specializing in email reporting, website building, social media engagement, etc.
If CAIR is the name of an organization that uses our system to send emails, you may want to reach out to them directly to see if you need any special instructions to connect with their online meeting. If that's the case, and you need this trial closed, just let us know and we'll get it done.