I have upgraded my account to email plus but I still am receiving messages to upgrade my account to set up, my automation? how do I get around this may assist, please?
International customers are typically unable to create automated series for the first 30 days as an anti-spam measure, particularly with the first month free trial. If you would like to have automation unlocked, just let us know and we'll get a request sent to our Compliance team.
Thank you Mary but there was no mention of that when I made the payment. Anyway please I would like for my automation services to be unlocked. It is no longer a free month when I have paid for the upgrade. Please assist with the compliance team request. It would be much appreciated.
@user208909 I am sorry it was not clear when you made payment that feature would not be immediately be available.
I have reached out to the Compliance team and they will have the automation services turned on in your account within a couple of hours. The compliance team will send an email to you to notify you as well.
We are so happy that Mary was able to help you with this! Have a great rest of your week.
That is good to hear!