UPGRADE WITHOUT AUTOMATION SERVICES

user208909 · ‎04-01-2021

I have upgraded my account to email plus but I still am receiving messages to upgrade my account to set up, my automation? how do I get around this may assist, please?

Mary_S · ‎04-01-2021

@user208909

International customers are typically unable to create automated series for the first 30 days as an anti-spam measure, particularly with the first month free trial. If you would like to have automation unlocked, just let us know and we'll get a request sent to our Compliance team.

Mary S.
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

user208909 · ‎04-01-2021

Thank you Mary but there was no mention of that when I made the payment. Anyway please I would like for my automation services to be unlocked. It is no longer a free month when I have paid for the upgrade. Please assist with the compliance team request. It would be much appreciated.

Mary_S · ‎04-01-2021

@user208909 I am sorry it was not clear when you made payment that feature would not be immediately be available.

I have reached out to the Compliance team and they will have the automation services turned on in your account within a couple of hours. The compliance team will send an email to you to notify you as well.

Mary S.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

user208909 · ‎04-01-2021

Thank Mary as soon as I get that email you will be the first one notified of my (accept as solution).

Kind Regards

Zoe_H · ‎04-02-2021

Hello @user208909,

We are so happy that Mary was able to help you with this! Have a great rest of your week.

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

user208909 · ‎04-03-2021

Thank you just tried my automation they are working. Much appreciation from the team.

Zoe_H · ‎04-03-2021

Hello @user208909,

That is good to hear!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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