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URGENT! unexpected error opening my newsletter

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Occasional Advisor

URGENT! unexpected error opening my newsletter

I tried copying my last email twice, renaming. Both times, made minor changes, tried to save, it wouldn't. When I tried to reopen I get"unexpected error whie reading your email" and it looks BLANK! I am on short deadline, planned to stay up all night tonight to do our last newsletter before the election. Need urgent help!

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Moderator

Re: URGENT! unexpected error opening my newsletter

Hi @MiriamR 

 

Thank you for reaching out to the Community about your email! We were able to determine this is caused from the from name on your campaign being blank. The workaround for this is to go to the scheduling page, put something in the from name, and save the campaign as a draft.


Frankie.P
Community & Social Media Support

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