We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Unable to Create New Campaign or Copy Old One

EricF77
Participant

Unable to Create New Campaign or Copy Old One

We have been unable to do this for several days now. Past campaigns can't be "clicked-on" to copy or even view the details.

 

And new campaigns can't be created either. I get this message . . .

EricF77_0-1626836189056.png

 

1 REPLY 1
William_D
Moderator

Hello @EricF77 ,

For further troubleshooting, could you please answer the following questions:

  • What browser are you using?
  • Does trying another browser or Incognito/Private Mode allow you through?
  • Are you using a home or work network? Does switching to a different network alleviate the issue?
  • Does this same error occur when trying to Create from the home screen (click the logo in the top-left corner)?
  • Does performing any other basic connectivity troubleshooting, such as cache clearing or extension disabling, alleviate the issue?

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.