Unable to Login and Create New Account


Unable to Login and Create New Account

I have been using the email function till March-2020 and payment done till March-2020

Due to present condition of Covid-19 we are unable to continue the services and unable make the payment.

Now i want to start up but unable login and unable to create new account.

please assist me



Pintu Biswas


Hello @user381400 ,


It appears this trial account is under review. I'd suggest calling them directly to get your account status figured out, if you're wanting to continue with this new account.


Otherwise, if you're wanting to use the old account, I'd suggest following these instructions on remembering the username / resetting the password.

William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.