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Unable to Login and Create New Account

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New Member

Unable to Login and Create New Account

I have been using the email function till March-2020 and payment done till March-2020

Due to present condition of Covid-19 we are unable to continue the services and unable make the payment.

Now i want to start up but unable login and unable to create new account.

please assist me

 

Regards

Pintu Biswas

1 REPLY 1
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Moderator

Re: Unable to Login and Create New Account

Hello @user381400 ,

 

It appears this trial account is under review. I'd suggest calling them directly to get your account status figured out, if you're wanting to continue with this new account.

 

Otherwise, if you're wanting to use the old account, I'd suggest following these instructions on remembering the username / resetting the password.


William D
Community & Social Media Support

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