Unable to add email address, unable to receive emails

KimberlyH3856
Participant

Unable to add email address, unable to receive emails

I keep getting the error message "You need to enter your Email Address in the "who is the event contact?" section in order to receive notifications" Yet I cannot enter an email address, as the drop down menu under the heading "Email Address" states "--Do not display and email address--" whether I put my name or an email address in the '*Name" field. I don't see any place else to add my email address. I feel stuck, as any help I click on wants to take me to another page, with no way to save all I have entered so far.

1 REPLY 1
William_D
Moderator

Hello @KimberlyH3856 ,

 

Are you still having the issue? I looked at your account and it appears your event is active with the email address specified for contact info.


William D
Community & Social Media Support

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