Unable to design a lead ad

user95438
Participant

Unable to design a lead ad

After I press "Save"The design disappears and is not saving
1 REPLY 1
Adelina_R
Employee

Hello @user95438 

 

We apologize you are experiencing this. In order to assist you, would you mind answering a few questions?

 

When you say the design is not saving are you encountering any errors?

If you go back into edit the design are the changes still there?

Are you attempting to use a page break in your lead ad?

Have you tried the troubleshooting steps listed here


Adelina R
Community & Social Media Support

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