Unable to edit automatic footer in email campaigns


This outdated footer, including three images and contact information keeps showing up on all of our email campaigns and I cannot figure out how to edit or get rid of it. I am trying to edit the content circled in red, especially the images for buttons/logo and the addresses listed.

Screenshot (29)_LI.jpg


When I try to click on the content circled in red, the only option I get is a "physical address" window, which doesn't help to remove the images or edit the addresses listed in the footer.

Screenshot (30).png

I have been in account settings and tried to edit all of our information from there. Nothing seems to help edit or remove this footer.


Hello @TeacherResourceCenter,


It looks like you have a Branded Footer that was created by us, and you will need to give us a call in order to edit that more. Thanks!

Zoe H.
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