Unable to edit automatic footer in email campaigns

TeacherResourceCenter
Participant

Unable to edit automatic footer in email campaigns

This outdated footer, including three images and contact information keeps showing up on all of our email campaigns and I cannot figure out how to edit or get rid of it. I am trying to edit the content circled in red, especially the images for buttons/logo and the addresses listed.

Screenshot (29)_LI.jpg

 

When I try to click on the content circled in red, the only option I get is a "physical address" window, which doesn't help to remove the images or edit the addresses listed in the footer.

Screenshot (30).png

I have been in account settings and tried to edit all of our information from there. Nothing seems to help edit or remove this footer.

2 REPLIES 2
Zoe_H
Employee

Hello @TeacherResourceCenter,

 

It looks like you have a Branded Footer that was created by us, and you will need to give us a call in order to edit that more. Thanks!


Zoe H.
Community & Social Media Support

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