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Unable to load

NLOM
Participant
‎10-19-2021 10:39 AM
0 Votes
‎10-19-2021 10:39 AM
We're unable to load Constant Contact to log in this morning. Is your site down? Our internet is working for all other sites this morning. Can you provide an estimated time it will be fixed?
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1 REPLY 1
William_A
Administrator
Administrator
‎10-19-2021 02:04 PM
0 Votes
‎10-19-2021 02:04 PM

Hello @NLOM ,

 

There's been no reported issues with site connectivity, and no downtime in our servers. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

 

If none of those alleviate the issues, please call our general support number so they can continue troubleshooting with you live. If possible, please have a screenshot of your speed test, including the More Info section, ready for the phone agent.


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William A
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