Unable to pull up contacts and reports

Regular Participant

Unable to pull up contacts and reports

Having problems for the last 24 hours pulling up contacts and reports. Is the program down or are there problems?


Hello @PWNC,


I am sorry you are experiencing some issues trying to access your contacts and reports. I checked our status page and it doesnt look like the program is down at this time.


Are you getting any kind of error message or are you just getting a spinning wheel/ gray screen? And are you experiencing these issues when clicking onto something specific in the Contacts/ Reports tab?


I would recommend to try pulling up Constant Contact on another browser like Chrome or Firefox in Private/ Incognito mode or try to disable any third party add-ons. You could also try clearing your cache.

Hayley L
Community & Social Media Support

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