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Unable to save

SteveS569
Participant
‎07-03-2021 12:24 AM
‎07-03-2021 12:24 AM

I just unsuspended our account, but for an unknown reason, I'm now not able to save. My Username is ..

 

When I try to save, a red exclamation point comes up and says "unable to save document".

 

Please help?

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1 REPLY 1
Zoe_H
Employee
Employee
‎07-03-2021 10:14 AM
‎07-03-2021 10:14 AM

Hello @SteveS569,

 

I do apologize that you are having this experience. When that error message appears, can you please try refreshing your screen and saving again? If this continues to happen, the best option would be to manually rebuild the campaign using a different template instead of copying. 


Zoe H.
Community & Social Media Support

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