We all started somewhere! Share your experience on the Get Advice: Let's Get Started Sweepstakes thread and be entered to win a $100 credit on your Constant Contact account.

Unable to save

SteveS569
Participant

Unable to save

I just unsuspended our account, but for an unknown reason, I'm now not able to save. My Username is ..

 

When I try to save, a red exclamation point comes up and says "unable to save document".

 

Please help?

1 REPLY 1
Zoe_H
Employee

Hello @SteveS569,

 

I do apologize that you are having this experience. When that error message appears, can you please try refreshing your screen and saving again? If this continues to happen, the best option would be to manually rebuild the campaign using a different template instead of copying. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.