Unable to update to newer template

[KathyM575]

I have been using a template for years that keeps changing features.  I was advised that the OLD templates are being eliminated and update to a newer template to replace.  I have tried repeatedly to change and contacted support for help to get nowhere.  Problem is I now "Cut & Paste" a Google Sheets (Excel) spreadsheet onto the Constant Contact block.  On the new Template it does not Format into the columns.  I am being told today that it is impossible to "Cut & Paste" into any new template that Constant Contact offers.  Can this be true that Constant Contact has no options available to replace?

[Adrienne_B]

Hi @KathyM575 

Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today.

It's true that you won't be able to copy and paste in the spreadsheet and have it hold it's formatting. This is actually because most email clients will not directly hold the formatting and the speadsheet could end up looking broken, especially on mobile devices. However, there are a couple of options you might try as an alternative. You could take a screenshot of the Google Sheet and insert it into the table as an image. You could then upload the spreadsheet into the library or make the Google sheet shareable and link that image to the full sheet so people could access it and still click on the CLICK HERE link. 

The second option would be to use the 5 column layout in the editor and enter the information from each column into one of the columns in the layout. The only thing that would be omitted in this option would be the lines of the spreadsheet.

Please feel free to reach out should you have other questions. Thank you for choosing Constant Contact. Have a good day!