Unable to view old campaigns

AdamKoplan
Participant

Unable to view old campaigns

I'm unable to recreate new blasts with old emails as the template. I'm unable to rename it, any letter or word I type does not get accepted, it claims I'm using special characters, I am not.
1 REPLY 1
William_D
Moderator

Hello @AdamKoplan ,

 

It looks like you mainly use custom code emails, are you running into the error when creating them, or explicitly only when copying certain ones? How far back are you going for previous custom code emails to copy? You may wish to call in so our general support agents can screenshare the issue as it's happening live, and/or get you sent over to the technical team that's trained in custom code emails and issues.


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William D
Community & Social Media Support
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