Undelivered/Blocked E-Mails

Occasional Participant

Undelivered/Blocked E-Mails

What guidance can I give to contacts that are not receiving e-mails due to blocks put in place by their employers?  Are there steps they can take with their IT group to get invites and messages to their inbox?


Hi @JoanC83 


That's a great question! An email successfully being delivered to your contacts is definitely important. If you see an email caught through the security settings of your contacts, whitelisting Constant Contact is a great step for their IT to take. We also have this article on the different bounce types and how they can be managed, as well as our Deliverability Specialists. These support agents can help look further into these contacts or any other contacts that may bounce in your account.

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