Unhappy with template design

LisaP9148 · ‎05-11-2018

I paid for a template design and am displeased with what I got. There is no way to ask for revisions, to provide feedback or input into the design, nothing. This is not what I consider PROFESSIONAL service.

Lucas_D · ‎05-14-2018

Hi @LisaP9148,

Thank you for reaching out to us through the Community. I am sorry to hear that you didn't like the campaign design that was made created. Could you please email us about which aspects of the campaign design that you did not like? You can email us at social_support(at)constantcontact(dot)com. Thank you!

Lucas_D
Community & Social Media Support

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LisaP9148 · ‎05-21-2018

I have e-mailed a detailed list of problems with the template. You know, I was advised to switch from to your service. I have prepaid a year and am thinking that it was a complete waste of our funds.

Evan_G · ‎05-21-2018

@LisaP9148,

Thank you for sending that information. The issues with your template will be addressed shortly.

I am sorry to hear that you are not happy with the service. I want to ensure that all of your concerns are addressed so that you can get the most out of Constant Contact. Is there anything specific that I can assist with? Please do not hesitate to let us know. If it is easier for you, please feel free to give our support team a call. Click Here for our contact information.

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!