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Unsubscribe Report

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Occasional Contributor

Unsubscribe Report

What happened to the "Reason" column that helped understand why someone unsubscribed?

1 REPLY 1
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Marketing Advisor

Re: Unsubscribe Report

Hi @RickM537

 

With the changes that we have implemented in our reporting area, to see the unsubscribe reason you would need to export the report and it will show the reasons there. To do this you would click the export button at the top of the page when you pull up the unsubscribed contacts. Please let us know if you have any further questions!


Jordan
Community & Social Media Support

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