Unsubscribe address in footer of campaigns that are posted on social media

GaplesInstitute
Occasional Participant

If a campaign is shared on social media, how is the unsubscribe link at the bottom handled? To me it looks like the account owner's email appears there. This seems weird. Am I seeing this correctly?

2 REPLIES 2
GaplesInstitute
Occasional Participant

@Amanda_G if a campaign is shared on social media, how is the unsubscribe link handled then? To me it looks like the account owner's email appears there. This seems weird. Am I seeing this correctly?

William_A
Moderator

Hello @GaplesInstitute ,

 

Campaigns shared on social media are their webpage versions, so the unsubscribe link doesn't actually function. It just resets back to the top of the page. As the webpage version pulls info from the preview version of email campaigns to generate, it will always try to pull the Account Owner's contact info - sending email, greeting tag name, other contact details when applicable / functional.


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William A
Community & Social Media Support
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