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LauraM91930
Rookie
‎10-03-2020 01:28 AM
0 Votes
‎10-03-2020 01:28 AM

CC neophyte.  WHERE do you add/edit the unsubscribe link?????  I sent a test to myself and clicked on the link and it went nowhere.  I know I need to add the unsubscribe URL but I don't know how.  Help!  Thank ya.  --Laura

1 ACCEPTED SOLUTION
Adelina_R
Employee
Employee
‎10-03-2020 11:29 AM
‎10-03-2020 11:29 AM

Hello @LauraM91930 

 

When you say you clicked on the link. Was it in the footer of the email campaign? If so, that will not work during test sends since it is not a live email. The unsubscribe link is always inserted in and required in the footer of every sent email from Constant Contact. 


Adelina R
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

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4 REPLIES 4
Adelina_R
Employee
Employee
‎10-03-2020 11:29 AM
‎10-03-2020 11:29 AM

Hello @LauraM91930 

 

When you say you clicked on the link. Was it in the footer of the email campaign? If so, that will not work during test sends since it is not a live email. The unsubscribe link is always inserted in and required in the footer of every sent email from Constant Contact. 


Adelina R
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
LauraM91930
Rookie
‎10-04-2020 09:50 PM
In response to Adelina_R
‎10-04-2020 09:50 PM

Thank you, Adelina.  You saved me a lot of time by answering my question.  

JimboL602519
Campaign Collaborator
‎04-03-2021 10:43 AM
In response to Adelina_R
0 Votes
‎04-03-2021 10:43 AM

Thank you!  That is what I needed!

Zoe_H
Employee
Employee
‎04-03-2021 10:47 AM
In response to JimboL602519
0 Votes
‎04-03-2021 10:47 AM

Hello @JimboL602519,

 

That is good to hear! Have a wonderful weekend. 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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