Unsubscribe report

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Occasional Visitor

Unsubscribe report

I have my account set to no reports but I continue to receive subscriber updates. I do not want to receive these and see no way to turn it off.

1 REPLY 1
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Moderator

Re: Unsubscribe report

Hi @SarahA6728 

 

Where in your account did you turn off this setting? I have taken a look at this sign-up/unsubscribe update setting in your account and can see it is currently scheduled to be sent weekly on Thursdays. Because of this I am curious what browser you're working in when making any changes to this setting. We have seen cases where 3rd party add-ons could affect how Constant Contact works in a browser. Are you not seeing this setting remain as "no report" in more than one browser or even a private/incognito window?


Frankie.P
Community & Social Media Support

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