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When a email customer unsubscribes, does it automatically remove the email address from your list of available emails.  and also does it tag or show a status other than just being listed on the unsubscribe list?

1 REPLY 1
Moderator

Hello @ArnL,

 

Thank you for reaching out to us today. Yes, a contact is automatically removed from all lists, as unsubscribing has a significant legal element to it.

 

Other than showing up in your unsubscribe list, you can click directly on the contact's name to open its full details and see when the contact unsubscribed, which email they unsubscribed from, and how to resubscribe them if necessary.

 

If you'd like to know more about unsubscribes and what you can do with them, I recommend checking out our article on the subject.


William D
Community & Social Media Support

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