Unsubscribed Contacts


Unsubscribed Contacts

How can I get a report that shows when a contact unsubscribed?  I recently sent out an email to "inactive" contacts in an effort to "clean-up" my contact list, and would like to get an idea of the number of contacts that that unsubscribed, without having to look at each contact individually.




Hello @MamieM0! Thanks for coming into the Community. You are able to export a report of all unsubscribed contacts from the Contacts tab in your account, however this report will not show the date that a contact unsubscribed. Here is a screenshot of what to do to create this report:




You are also able to create a report of contacts who had unsubscribed after receiving a particular email, which might be useful for you since you had recently sent out an email to your inactive contacts. 

Caitlin M.
Community Manager
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