Unsubscribed by contact means

[GNOEpistoleus]

Hello, What does Unsubscribe by contact means? If someone Unsubscribe, what doesn't it show up on my unsubscribe report?

[William_A · Accepted solution]

Hello @GNOEpistoleus ,

It means the contact unsubscribed themselves - either using the coded unsubscribe link in the footer of the email you sent them, or by their email program's built-in unsubscribing mechanism. It may be a delay in reporting, or that contact was already reported on in a different unsubscribe report email.