Unsubscribed users

LynnW614
Retail

Unsubscribed users

I have some users who have accidentally unsubscribed. I try to add them back but the system doesn't allow me. What options do I have?
1 REPLY 1
Zoe_H
Employee

Hello @LynnW614,

 

Thank you for reaching out to the Community! If someone unsubscribes from your list you will have to get their permission back before you are able to send to them again. You will see a resubscribe link under each contact's details and when you click that link it will automatically send them an email that will ask them to resubscribe. Please click on our helpful articled here to learn more. Thank you! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.