The Community is hosting an End of Summer sweepstakes! Participants must complete tasks to earn tickets that will enter them with a chance to win a free year of Constant Contact and other great prizes!*
*No Purchase Necessary. For Official Rules, visit here. Constant Contact’s End of Summer 2020 Sweepstakes ends on October, 20, 2020 at 11:50 PM EST.

Unsubscribes no longer syncing with Zoho

Regular Visitor

Unsubscribes no longer syncing with Zoho

Hi, I have noticed in the last several months that when someone unsubscribes from us, the opt-out no longer syncs back over to Zoho. 

 

I don't think that Constant Contact is syncing at all to Zoho anymore (we have over 1000 open contacts in Zoho that don't appear to show in Constant Contact) and I'm sure it's a simple fix but I don't know what I need to do. Can you please point me in the right direction? 

1 REPLY 1
Highlighted
Administrator

Re: Unsubscribes no longer syncing with Zoho

Hello @CompleteCampsite. Thanks for reaching out to us with your question. I looked at your account and it doesn't look like you are using an integration that was created by us here at Constant Contact. I would recommend reaching out to the creator of the integration that you have as they would be best equipped to answer your question about the syncing of your contacts between the two programs. 


Caitlin M.
Community Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Constant Contact 2020 End of Summer Community Sweepstakes!

The Constant Contact User Community is hosting a sweepstakes. The more you participate, the more chances you have to win! Read on to learn more...

Read More
Featured