Unsuscribe update

LiseS6
Consulting & Training

Unsuscribe update

Hi 

I would like to update the page that opens when someone clicks unsuscribe, can I do that or it has to do externaly with someone in CC

5 REPLIES 5
William_D
Moderator

Hello @LiseS6 ,

 

The page that contacts see when they unsubscribe is meant to be as straightforward as possible for legal and Compliance reasons, so no significant edits can be made by customers or ourselves. With that said, if you have list options you'd like to offer for contacts who'd like to stay subscribed but not receive particular emails, you can add those options to your Update Profile form. The options you make available there will appear as alternatives to fully unsubscribing when a contact clicks that coded link in an email.

 

For instructions on updating / managing the UP form


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William D
Community & Social Media Support
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LiseS6
Consulting & Training

Hi William,

 

Thanks for the response! If is related to our company's logo that is incorrect and needs to be updated to the correct one, can it be made updated by you?

 

Warm regards

 

The account's logo can be updated through your My Account page.


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William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
LiseS6
Consulting & Training

But the logo is in the opt-in, and when I open the signup forms it only appears the contact fields, not a space to edit the logo 

Did you update the logo as it appears in the UP form's Form Appearance tab?

 

Ex:

William_D_0-1633450599473.png

 


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William D
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.