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Unwarranted error on survey closing page editor

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Unwarranted error on survey closing page editor

When attempting to update the closing page of my survey, I am receiving an error stating I have exceeded the maximum number of 350 characters. I only have 2 words listed! This is the second time I've received this error with two different surveys. How can I fix this?

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Re: Unwarranted error on survey closing page editor

Hi @ElizabethF12344

 

Thank you for reaching out to the Community! After further investigation, it seems this error message was due to the image URL in your Survey. Once we put this link in a URL shortener, the message went away. You can see this change in the T2 Copy of Leadership Arlington 2019 Public Safety and Justice - Survey available in your account.


Frankie.P
Community & Social Media Support

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Highlighted
Moderator

Re: Unwarranted error on survey closing page editor

Hi @ElizabethF12344

 

Thank you for reaching out to the Community! After further investigation, it seems this error message was due to the image URL in your Survey. Once we put this link in a URL shortener, the message went away. You can see this change in the T2 Copy of Leadership Arlington 2019 Public Safety and Justice - Survey available in your account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

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