Updating Credit Card Number

Harken_Marketing
Participant
I'm trying to click "OK" button on the update credit card section, but it's not working. I can't update my CC number.
3 REPLIES 3
William_A
Moderator

Hello @Harken_Marketing ,

 

It sounds like you may be running into some connectivity issues when trying to access the site. Let’s start with some basic connectivity troubleshooting. Please keep in mind that when I say connectivity issues, I'm not necessarily referring to just your internet speed. There are a number of elements that can affect website connectivity and accessibility on an individual basis. 

 

If none of those alleviate the issues, please call our general support number so they can securely assist you in updating your payment details.


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William A
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
user204315
Participant

Even I am unable to update the card and you are showing two months due.

If performing connectivity troubleshooting as described in my earlier response to the original poster doesn't alleviate your issues, please call our general support number so they can securely assist you in updating your payment details.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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