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Updating credit card info

BevS66
Participant

Updating credit card info

My credit card expired I input the newest urity no. On the back and change the valid date on the new card It then told me it failed???????

1 REPLY 1
Nick_S.
Administrator

Hi @BevS66,

 

I'm sorry you had this experience trying to update your credit card information. Any chance you tried deleting all the information and then inputting it fresh? If the problem persists, I recommend contacting our Billing department as they will be able to assist you with updating your information. 


Nick S.
Social Media & Content Manager

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