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Uploading Pictures

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RinaW6
Campaign Contributor
‎05-22-2022 10:22 AM
‎05-22-2022 10:22 AM

Many of the pictures that I try to upload will not do so. I assume that they are too big (too many pixel) but not sure.

What can I do when they will not upload? 

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1 ACCEPTED SOLUTION
Zoe_H
Employee
Employee
‎05-22-2022 10:39 AM
0 Votes
‎05-22-2022 10:39 AM

Hello @RinaW6,

 

If you see an error message on top of the picture you are attempting to upload, you can scroll over it to see why it is not uploading. Once you know the reason why you will be able to know how to fix it in order to upload again. Click on this helpful article here to know how to prepare an image for upload. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

3 REPLIES 3
Zoe_H
Employee
Employee
‎05-22-2022 10:39 AM
0 Votes
‎05-22-2022 10:39 AM

Hello @RinaW6,

 

If you see an error message on top of the picture you are attempting to upload, you can scroll over it to see why it is not uploading. Once you know the reason why you will be able to know how to fix it in order to upload again. Click on this helpful article here to know how to prepare an image for upload. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
RinaW6
Campaign Contributor
‎05-22-2022 01:23 PM
In response to Zoe_H
‎05-22-2022 01:23 PM

Thank you. I was able to shrink them to a smaller size and they uploaded ... sideways.

Zoe_H
Employee
Employee
‎05-22-2022 02:19 PM
In response to RinaW6
0 Votes
‎05-22-2022 02:19 PM

Hello @RinaW6,

 

That is good to hear! You can rotate them in our image editor before or after placing them in a campaign. Thanks! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
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