Users seem to be selecting all poll options

0 Votes
Hi there, We have a poll on our bi-weekly newsletter, but it seems like some users are reported as clicking all 5 options. Is this because of company email filters and it is checking every link and that is recording it as a click? Curious if anyone else has encountered this and if there are any workarounds! Thanks!

Hello @FirstNameL71312 ,


Correct, this will be indicated by those contacts clicking all the poll options at the same time, typically within 1-2 minutes of you sending the email. There isn't really a workaround, as that's how those security programs are built to function. Unfortunately, the only way to avoid this would be to not send to those contacts, or you'd need to export the poll data and manually scrub their responses within a spreadsheet program.

William A
Community & Social Media Support