Users

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Users

How do I delete users that have been deactivated? I want to clean up the list of users for my account.

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1 ACCEPTED SOLUTION

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Moderator

Re: Users

Hi @FUMCCommunications 

 

I can understand helpful it would be to delete a user profile. However being being able to delete a user profile is not a feature that we currently provide. If you're looking to delete a user to free up space for a different user instead, as a workaround we suggest updating the information on the unwanted user role. I apologize for any inconvenience this may cause. In the meantime we have tracked this feature request in your account and submitted it to our Product Team.


Frankie.P
Community & Social Media Support

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1 REPLY 1
Highlighted
Moderator

Re: Users

Hi @FUMCCommunications 

 

I can understand helpful it would be to delete a user profile. However being being able to delete a user profile is not a feature that we currently provide. If you're looking to delete a user to free up space for a different user instead, as a workaround we suggest updating the information on the unwanted user role. I apologize for any inconvenience this may cause. In the meantime we have tracked this feature request in your account and submitted it to our Product Team.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post