Using a greeting tag with no first name

WithinReach
Participant

Using a greeting tag with no first name

Hi,

 

If I want to use a greeting tag with first names, but some of our records don't have names associated with them, what does it look like on their send after it's sent? 

 

Thank you,

Taryn

1 REPLY 1
William_D
Moderator

Hello @WithinReach ,

 

Contacts that don't have anything for the applicable contact fields will default to whatever you have set as the required secondary greeting.


William D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.