VERY EXTREMELY SLOW

RogerN33
Participant

VERY EXTREMELY SLOW

I am having to change my contact information to allow for sending correctly. It is taking me approximately 38 seconds to get from portion of the list to another. Then finally the whole site shut down, after spending almost 5 hours. Now I am back and trying to figure out to use this so-called advantage site!!
1 REPLY 1
Caitlin_M
Administrator

Hello @RogerN33. I apologize that you are having issues with your connection with Constant Contact. We have a few troubleshooting tips if you are still experiencing this. First, refresh your browser by closing and reopening it. Also, if you happen to have any third-party plugins, some can interfere with connectivity when you are working within your account. To see if this is the case, open your Constant Contact account using either a private or incognito window (this depends on what browser you are using). If this works, we recommend this FAQ that will help you find what plugin could be causing your account to load slowly. We also do suggest running a speedtest for your preferred browser. Constant Contact works best with an upload and download speed of at least 2mbs.


Caitlin M.
Community Manager
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