Verification Email for Additional Email Addresses won't Send

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SoapySocialC
Participant
I've requested verification emails twice for additional email addresses but they aren't showing up in my inbox.
1 ACCEPTED SOLUTION
William_A
Moderator

Hello @SoapySocialC ,

 

I'd recommend checking your spam/junk box for those specific addresses as well, or check with your IT to see if the emails are being withheld from delivery for whatever reason.

 

Otherwise, I'd advise calling our general support so they can confirm security permissions live with you, and manually verify the addresses you need on your account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

View solution in original post

1 REPLY 1
William_A
Moderator

Hello @SoapySocialC ,

 

I'd recommend checking your spam/junk box for those specific addresses as well, or check with your IT to see if the emails are being withheld from delivery for whatever reason.

 

Otherwise, I'd advise calling our general support so they can confirm security permissions live with you, and manually verify the addresses you need on your account.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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