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Verification problems

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Visitor

Verification problems

I keep trying to email this address - Admin@ but it is not being sent or recognized to she is not getting it to verify the address. Any suggestions?

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1 REPLY 1
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Moderator

Re: Verification problems

Hi @USAIA 

 

I'm so sorry to hear you're having this experience! We understand how important it is to be able to easily verify your email address. However in this case it appears you are trying to verify an address our system considered to be a role address. Because multiple people may access mail sent to role addresses our system does not send to emails like admin@. However our Phone Support is able to help manually verify these emails on your account for you.


Frankie.P
Community & Social Media Support

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