Very Slow

[ReinR]

CC is very slow especially in the Weekend, and particularly on Sunday morning. I have a brand new Mac pro and work with CC for years. But it never has been this bad.

Very unhappy!

[LauraM40881]

It's never been like this in all 10+ years I've been using CC.

[Zoe_H]

Hello @LauraM40881 and @ReinR,

Thank you for reaching out to the Community! I do apologize that your account seems to be running slow on the weekends. Have you tried switching to another browser to troubleshoot why this might be happening? 

[LauraM40881]

Thanks for the great advice. The other browser worked. Why do you think that is?

[William_D]

Hello @LauraM40881 ,

It's possible there was a caching error happening on your other browser, and it may need to be cleared. For design and bandwidth-intensive websites such as ours, it can result in lots of images and files being cached by a browser, which after awhile could result in odd, little errors or connectivity issues.

When you have the chance would be able to check some of the following in regards to your original browser:

• clear the cached images and files (not the history or saved passwords, just the cache)
• make sure the browser is 100% up-to-date
• See if there are any extensions / addons / plugins specific to the browser that might be causing issues with accessing certain aspects of our site