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Very Slow

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Frequent Visitor

Very Slow

CC is very slow especially in the Weekend, and particularly on Sunday morning. I have a brand new Mac pro and work with CC for years. But it never has been this bad.

Very unhappy!

4 REPLIES 4
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Member

Re: Very Slow

It's never been like this in all 10+ years I've been using CC.

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Employee

Re: Very Slow

Hello @LauraM40881 and @ReinR,

 

Thank you for reaching out to the Community! I do apologize that your account seems to be running slow on the weekends. Have you tried switching to another browser to troubleshoot why this might be happening? 


Zoe H.
Community & Social Media Support

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Member

Re: Very Slow

Thanks for the great advice. The other browser worked. Why do you think that is?

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Moderator

Re: Very Slow

Hello @LauraM40881 ,

 

It's possible there was a caching error happening on your other browser, and it may need to be cleared. For design and bandwidth-intensive websites such as ours, it can result in lots of images and files being cached by a browser, which after awhile could result in odd, little errors or connectivity issues.

 

When you have the chance would be able to check some of the following in regards to your original browser:


William D
Community & Social Media Support

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