Very unhappy with Constant Contact

NadiaJ30
Participant

Very unhappy with Constant Contact

 

Please advise what to do.
I can't do anything in Constant Contact.
It takes forever to do anything. Click and wait about 3-4 minutes. IThe Internet speed is 249. I use in parallel. - No issues.
Ok. It took 30 minutes to create a simple blast.
And CANNOT save! Save button is in grey!
After this message, Oops, we can't cave your message.
I wrote to help support - no response in a week.
Is it time to run away from Constant Contact?
Please give me a suggestion. good, but I don't like how they count emails.

1 REPLY 1
Zoe_H
Employee

Hello @NadiaJ30,

 

It sounds like you may be running into some connectivity issues when trying to access the site. Let’s start with some basic connectivity troubleshooting.

 

If none of those alleviate the issues, could you please provide a screenshot of your speed test, including the More Info section? Once we have that we can do some more advanced troubleshooting as needed.


Zoe H.
Community & Social Media Support

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