View the results from an RSVP action block

[SteveB7795]

I do not want to re-send to non-openers. I want to resend the invitation to contacts who opened the email but did not yet rsvp to remind them to respond? Is the possible?

[William_A]

Hello @SteveB7795 ,

There's a couple ways you can go about this. You can either:

• Export and compare both the open report, as well as the click reports explicitly for the RSVP options.
  • Then using a spreadsheet program, remove the contacts that clicked from that open report.
  • After that, re-import that modified opens file as a new list. 
  • Copy your email, modify its subject to reflect the purpose of the re-send, and send it to the new list.
• A more streamlined option, though one that may exclude a few contacts that would still qualify in the first option, would be to use segmentation. 
  • Make a contact segment with the criteria of Contact activity > clicked > a specific email > the name of your email. 
  • Copy your email, modify its subject to reflect the purpose of the re-send, and send it to the segmentation.