Virus impact

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Visitor

Virus impact

Hi. My business has been decimated by the corona virus and I’m totally shutdown for many months. I didn’t realize my subscription was up for renewal last night. I need to pause my service until I’m able to restart my business. Can you please pause my service and refund the payment that was made last night. I will restart as soon as we’re able to open

1 REPLY 1
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Moderator

Re: Virus impact

Hi @GeneH079 

 

Though we are unable to authorize and refunds here in the Community, I can see you were able to speak with our Billing Support about this as well. I'm glad this agent was able to further assist!


Frankie.P
Community & Social Media Support

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