WHERE is option to change credit card payment info??

Highlighted
Occasional Contributor

WHERE is option to change credit card payment info??

I have been looking all over the place to change my credit card info. The one you are billing to is no longer good and I just got hit with overdraft charges, but I cannot find ANYWHERE the option to put in new payment into. Its not in My account,settings and under billings there is only the option to see statements??! Debra
3 REPLIES 3
Honored Contributor

Re: WHERE is option to change credit card payment info??

Hi @MartinCheekMosaics

 

I'm sorry that you're having difficulty finding where to change your credit card within your account. I see that you were able to receive assistance from our Billing Department, but here are the steps for anyone else looking for this answer below.

 

  • Click on My Account > My Account 
  • Under Billing Information, click on Add or Update to the right of Payment Method

    Add or Update Credit Card.png

  • Follow the prompts and Save

And that's it! Hope that helps!

Highlighted
Occasional Visitor

Re: WHERE is option to change credit card payment info??

where is My Account?

Highlighted
Administrator

Re: WHERE is option to change credit card payment info??

Hi @RogersPark. My Account is found after clicking on your name in the top right corner of your account. You can change your credit card information by following the steps outlined here.  


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.